Saturday 16 November 2013

DRI KL2013 Regional Conference... A Reality Check on Crisis Management


Assalamualaikum and Greetings,

The annual DRI Malaysia regional conference has just concluded yesterday. This is the kind of event which new and seasoned BCM practitioners will flock to, not only to meet new and old friends of the same interest, but most importantly to stay up-to-date on the latest trends and standards/regulation, and to learn fresh and innovative best practices out there. Experiences and knowledge that you gained from event like this are something that you will never find in a class room or in a professional course. 
From left Trevor, Al Berman (President of DRII), En. Wahid and Murari during the second day plenary session
This year's theme was "Emerging Issues & Challenges"... but strangely enough (a presently good kind of "strange" though) the papers presented mainly revolve around the importance of an effective Crisis Communication. Mr. Trevor Murphy of Société Générale for example had creatively shared how communication with media should be handled via a very interactive simulation of a tabletop exercise. Mr. Craig Paterson of JLT Risk… had opened up our eyes on the importance of a well coordinated multi-parties communication in the event of an incident.

It is as if they know that I’ll be focusing a lot on Crisis Communication in 2014… and is actively seeking the best way to roll-out the program. Alhamdulillah (all praises to Allah)… the conference had given me many great ideas which I can implement. The experience that I gained as a “spokesperson” (volunteer) during Mr. Paterson interactive role play is priceless!

Aftermath of Typhoon Haiyan in Tacloban City
This year’s conference had also hit us hard on the reality of Crisis Management. Mr. Antonio A. Grageda, the Director of Crisis Management Office, Central Bank of the Philippines… shared with everyone, up-to-the-hour update on the situation in Tacloban which is hardest hit by the Haiyan Typhoon. The city of Tacloban is no stranger to typhoon as such it is one of the most well prepared cities in the country… but, as Mr. Grageda puts it… “you can never know how hard it will hit you until it actually did”. In this case, the crisis plan simply failed because everyone in Tacloban was hit by the calamity. They have no one left to carry out the Crisis Plan. All our prays to the victims… may Allah ease their suffering and make them stronger to rebuild their tomorrow.

There are a lot more about the conference that I would like to put down here... but that may make this entry too long and may qualify to be published as a book... haha!!! In short... the event had opened up my mind to a lot of new ideas, giving me fresh perspective on crisis management, and charged me up to be the best in this field. Thank you to all the speakers (there were 10 of them coming from various industries and backgrounds) for sharing your precious knowledge. [Click HERE to view profile of all the speakers]
 
Last note… congratulation to all DRI Award of Excellence winners. This year I only got to the finalist stage… I guess I have to work harder for 2014… hahaha. And also my big congratulation to the organizing committee too for a very well organized event.

See you again in DRI KL2014…!!!
 

Your BCM Mentor,

SHARIMAN AZEZE OTOH
(aka CYBERAZEZE)

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